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In what case can the prices change?

We offer a flat rate. But we calculate them based on the set of services that we provide and the approximate time spent on them. Effectively, we have a flat rate for certain services, sets of services or the work hours of our employees. For instance, oven cleaning always costs UAH 179, even if it takes an hour and a half to wash it. But the price for cleaning of a one-room apartment is based on approximately three hours of work. If it takes five hours, we can ask you to pay more, warning you in advance and running it by you first.

If you book an appointment on the website, you will see the approximate time of the cleaning on the right, and our agents will also inform you of it on the phone. If we need some 40 minutes of extra time, the price will not change. If it takes more time, we will tell you as soon as we can that the price will change. This usually happens at the very beginning of the cleaning. Extra time costs UAH 200 per hour. If the cleaning takes more time through our own fault, you will not be charged more.

In an absolute majority of cases, the price will not change.

Other frequently asked questions

How it works? Can the order price change
The order price and estimated service time are shown on the order page. In 99% of cases, the order price does not change. If the service requires significantly more time, the price may change – we will notify you, agree on the changes and explain what specifically needs more time.
How it works? How can I pay for my order
The order is paid by card, cash, Apple Pay or Google Pay after the service is completed. If you chose card payment when placing the order, we block the funds, but the charge only occurs after the service is completed (or is immediately cancelled if the order is cancelled). Payment security is guaranteed by the Stripe payment platform.
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